|We earn a commission based on a percentage of the proceeds. We have no doubt that the money we earn, and protect, for the client more than pays for our commission.
||We contract with independent vendors to perform operations such as planting and chemical application. We bill the client for the cost of the contracted services, and a per acre rate for our services.
||Appraisals are charged on a per acre rate.
||When we are hired by clients to solve problems, or to provide advice or analysis, our services are charged by the hour.
|There are also many things we do without charge in support of our clients: For example, answering questions over the phone, or maintaining up-to-date information in our database, or sending information to a client's CPA. We provide these services at no additional cost to you in order to earn and keep your business.|
We do not want to take on new clients unless we know we can provide something of value. A lot of time goes into initial conversations and even inspections just so we can tell if a client even needs us. Prospective clients shouldn't be charged so we can find out if we can help them.
We have learned some valuable lessons by managing timberland for over 55 years:
- All client affairs need to be kept strictly confidential.
- It is in our, and our clients', best interest to be straightforward in all our business dealings.
- We cannot advocate for one member of a client group over another member.
- Our relations with our clients, with vendors, and with markets need to be based upon the premise of 'mutual trade for mutual benefit': Unless the interests of all parties in a transaction have been addressed to each party's satisfaction, the relationship will not last.